We are unable to accept payments over the phone but we are happy to reserve an item for you and process the payment in-store when you collect your item.
Absolutely not. However it is highly recommended to do this as it allows you to manage your orders and makes reordering much easier in the future. You can also subscribe to our newsletter to receive updates, access to exclusive deals, and more.
Unfortunately not. Due to the amazing discounts that we offer on our sales items we are unable to discount items further through the use of voucher codes.
VAT is charged at 20% for all orders and is included in the retail price.
Yes, all of our necklaces are delivered with the chain shown. If you wish to exchange the chain for a different one or request a specific size please contact.
Yes we do and they are a perfect and easy way to give a Bradleys of York gift.
We offer Free UK delivery within 3-5 days on branded items such as watches and Montblanc gifts . Orders placed before 4pm, Monday to Thursday, will be despatched the following day*. Orders placed on Friday, Saturday and Sunday will be despatched on Monday*.
Our customer’s needs always come first at Bradleys of York, so if you have a specific date in mind when you need your order by, please contact us and we will do our best to assist you.
Unfortunately at present we do not deliver outside of the UK.
Please note: Except from our ready to wear collections, all the rest our diamond jewellery is made to order and we typically plan for a delivery date of approximately 15 working days from the date when your order is placed.
All orders are shipped by Royal Mail's Special Delivery insured service and a signature will be required upon receipt.
Yes, all items arrive in a beautiful Bradleys Of York presentation box, wrapped in a ribbon and all branded items coming in the relevant branded packaging.
Yes, you can collect your internet order from Bradleys of York’s Stonegate store in York with our Click & Collect service.
We hope that you are happy with your purchase but if not you can return or exchange an item by notifying us in writing within 14 days of delivery at firstname.lastname@example.org or Website Orders, Bradleys of York, 56-58 Stonegate, York, North Yorkshire, YO1 8AS.